Payment Policy for Fleckor Media LLP
Effective Since January 2023

At Fleckor Media LLP, we are dedicated to providing high-quality services while fostering transparent, mutually beneficial relationships with our clients. To ensure smooth project execution and satisfaction, we have established the following comprehensive payment policy, which includes the rationale for our upfront advance payment structure.

1. Payment Terms:

Our services are offered through three payment plan options:

• 1-Month Plan:
  Full payment for the 1 -month period is required in advance before the initiation of services. This plan covers services for a consecutive 1-month period.

• 6-Month Plan:
  Full payment for the 6-month period is required in advance before the initiation of services. This plan covers services for a consecutive six-month period.

• 12-Month Plan:
  Full payment for the 12-month period is required in advance before the initiation of services. This plan covers services for a consecutive twelve-month period.

Payment Due Date:
The total payment for the selected plan is due in full before the start of the service. Services will not begin until the full payment is received and processed.

Accepted Payment Methods:
We accept the following payment methods:

• Direct Bank Transfer
• Credit Card (Visa, MasterCard, Rupay )
• Online Payment Systems ( Billdesk )
• UPI 
• Cheques Accepted Domestically

Late Payments:
Any payment not received by the due date may result in a delay in the initiation of services. If payment is not received within 7 days of the due date, Fleckor Media LLP reserves the right to suspend services until payment is completed.

2. Why We Charge Upfront Advance Payments:

Charging upfront advance payments is in the best interest of both Fleckor Media LLP and our clients. Here are the key reasons why this payment structure ensures a smooth and successful partnership:

1. Ensures Priority Service and Availability:
By making an advance payment, your spot in the service queue is secured. This guarantees that we can allocate the necessary resources and prioritize your project, ensuring that your service is delivered on time and without delay.

2. Guarantees Commitment to High-Quality Service:
Upfront payments ensure that both parties are committed to the project. Fleckor Media LLP can allocate resources with confidence, knowing that we have your commitment, while you can be assured that we will dedicate our full attention to delivering high-quality results.

3. Protects Your Investment:
Making an upfront payment secures your investment in our services. You can trust that the agreed-upon service will be delivered in its entirety. This structure minimizes the risk of any disruptions or misunderstandings throughout the course of the service.

4. Facilitates Better Planning and Delivery:
With the payment already secured, Fleckor Media LLP can effectively plan, allocate resources, and schedule services. This enables us to deliver services without interruptions and ensures that all aspects of your project are completed on time.

5. Minimizes the Risk of Non-Payment:
Upfront payments eliminate the risk of non-payment after services are rendered. This means that Fleckor Media LLP can focus entirely on delivering your project, rather than worrying about delayed or disputed payments.

6. Simplifies the Payment Process:
An upfront payment simplifies the payment process, allowing both parties to avoid multiple invoices and follow-ups. It creates clarity from the beginning, ensuring there are no surprises regarding costs or payment obligations.

7. Helps Us Offer Better Value and Service:
With payment secured upfront, Fleckor Media LLP can continuously invest in new tools, technologies, and skilled personnel, which directly benefits the quality and scope of services we provide. This structure allows us to maintain a high level of service and value for our clients.

8. Builds Trust and Professionalism:
An upfront payment arrangement demonstrates both professionalism and trust. It establishes a clear expectation that both parties are serious and dedicated to the agreement, fostering a productive working relationship.

3. Refund Policy:

At Fleckor Media LLP, we want our clients to be completely satisfied with our services. If, for any reason, you are dissatisfied with the services provided, we offer the following refund policy:

Eligibility for Refund:

• Refund requests can be made if you are dissatisfied with the service within 7 to 14 days from the service initiation date.
• Refund requests must be submitted in writing or via email, clearly outlining the reasons for dissatisfaction.

Refund Process:

• Step 1: Submit your refund request to sales@fleckor.com.
• Step 2: Our team will review the request and assess whether it aligns with the refund policy.
• Step 3: If approved, a refund will be issued based on the unused portion of your plan.

Refund Amount:

• Refunds will be pro-rated based on the unused portion of the plan. For example, if you’ve used part of the service, you will only be refunded for the remaining period.
• Administrative or transaction fees (such as processing fees) may be deducted from the refund amount if applicable.

Refund Timeline:

• Refunds will be initiated within 7 to 14 days after the approval of the refund request.
• Refunds will be processed to the original payment method used.

Non-refundable Situations:

• Refund requests made outside the 7-14 day window.
• If the service has already been fully rendered or utilized.
• If the issue arose from user error or misunderstanding of the service.

4. Cancellations:

Cancellation by Client:

• If you decide to cancel your plan before services commence, a full refund will be issued.
• If services have already started, the refund will be pro-rated based on the unused portion of your plan.
• Cancellations must be submitted in writing to [sales@fleckor.com].

Cancellation by Fleckor Media LLP:

• Fleckor Media LLP reserves the right to cancel services if full payment is not received by the due date.
• If Fleckor Media LLP cancels the service due to any breach of contract or other substantial reasons, we will issue a refund for the unused portion of the service.

5. Additional Terms and Conditions:

Service Satisfaction:

• If you are unhappy with any aspect of our service, please contact us immediately so we can resolve the issue. Your satisfaction is our priority.

Liability Limitations:

• Fleckor Media LLP is not liable for any indirect or consequential damages that may arise from the use of our services. Our liability is limited to the refund of the unused portion of your plan, as outlined in this policy.

Force Majeure:

• Fleckor Media LLP will not be held responsible for delays or failures to deliver services due to circumstances beyond our control, such as natural disasters, technical outages, or other events outside our reasonable control.

Governing Law:

• This payment policy and all related services will be governed by the laws of Hyderabad Jurisdiction/ India.

6. Contact Information:

For any questions, concerns, or refund requests, please contact our customer support team at:
Email: sales@fleckor.com  / support@fleckor.com
Phone: +91-9392144796
Office Address:
Door No: 2-5-32/30, 2nd Floor, Pillar No 177,
Chintalmet Rd, Rambagh Colony, Rajendranagar Mandal,
Upperpally, Hyderabad, Telangana 500048